Managed IT Security Services

Unlock Growth, and Leave the Security Management to Us

With an unmatched blend of technology prowess and local know-how, we bring global standards and uncompromising security together to ensure your digital foundation is unshakeable.

Your Local MSSP Expert: Where Business Meets Cyber Safety

Waiting for a threat to manifest is a catastrophic position that you can’t afford to be in. Pronet is your local Managed Security Service Provider (MSSP) right here in Melbourne, keeping an eagle’s eye on potential vulnerabilities and ensuring threats are thwarted before they pose real danger.

Our mission? To deliver tailored IT solutions for SME businesses in Melbourne. We understand that you’re not a tiny shop around the corner nor a vast conglomerate – and your unique IT needs deserve attention. We’re here to provide managed IT security services that align precisely with your operational requirements and growth aspirations.

We’re proud of our strong local roots, and our emphasis has always been on delivering managed cyber security services that aren’t just world-class, but cater to your specific needs. After all, understanding the local ecosystem is crucial when you’re warding off cyber threats.

Don’t leave any door ajar; ensure you’re protected with the best in IT security Melbourne has to offer.

Melbourne's Business Heartbeat? We Keep it Secure, 24/7

Tangible Improvements Within 30 Days

We're not just about promises; we're about results. Witness visible enhancements in your IT security infrastructure within just a month, and if not? The first three months are on us. That's how confident we are.

Rapid 10-Minute Responses

Time is of the essence, especially when you're faced with security risks. Our commitment is a swift 10-minute response time. Whether it's a minor query or a major concern, we ensure you get the prompt help you need, when you need it.

Experienced Technicians

Technical jargon can be overwhelming and frustrating. Our technicians are not just experts in their field – they're also brilliant communicators. They'll explain everything in layman's terms, ensuring you're never in the dark.

Essential 8 Expertise

The ACSC Essential 8 framework provides the foundation for your cyber security, and we've got the expertise to align your infrastructure, security policies, and controls with this industry-leading model.

Simplified Monthly Billing

No one likes complicated bills with unexpected charges. We believe in transparency and simplicity. With our straightforward monthly billing system, you'll always know what you're paying for.

Diverse IT Security Solutions Tailored for Local SMEs

Melbourne’s dynamic SME sector deserves an IT security partner who understands its unique needs and challenges. And that’s exactly what Pronet brings to the table – local expertise, unmatched commitment, and a passion for keeping businesses safe.

Our approach to managed IT security services is both systematic and comprehensive. Following the Essential 8 Risk Mitigation Strategies and Maturity Model allows us to tick off the fundamental security checkpoints. It’s a methodology we’ve chosen because of its proven resilience against cyber-attacks and alignment with modern business needs.

Day or night, weekday or weekend, our dedicated security team is always on guard. This round-the-clock monitoring ensures your business remains insulated from cyber threats, and if anything unusual is detected, we jump into action immediately. 

And remember, with our local Melbournian IT operation, you’re not just getting any technician; you’re getting a local one every time, someone who understands your business and its specific needs.

Secure, Local, Personalised: The IT Security Melbourne SMEs Trust

At Pronet, we believe in a holistic approach. This is reflected in our Technology Business Review (TBR) to ensure your tech runs smoothly, to the expert hands-on deck ready to address the unforeseen. Every Melbourne SME is unique, and so are our solutions, tailor-made just for you.

With regular simulated phishing exercises, we’ll keep your team alert and informed. Simulating real-world phishing scenarios empowers your staff to recognise and avoid potential cyber traps, bolstering your first line of defence.

What sets us apart from other MSSPs is our commitment to monitoring the shadowy corners of the internet. The Dark Web is a hub for illicit activities, including the trading of breached data – but our continuous Dark Web monitoring acts as an early warning system. If any piece of your business data ever ends up there, we’ll know immediately, allowing us to take swift protective actions.

Our intelligence-driven, early-stage threat identification will make all the difference. Combining this advanced solution with our expertise in Essential 8 compliance and enhanced cyber security skills allows us to detect threats at their nascent stage, often before they become apparent or harmful. 

This proactive approach, coupled with our promised 10-minute response time, ensures you get the help you need at the earliest, reducing potential risks to your business.

Pronet: Your Local IT Partner, Tech-Savvy Neighbours, and Biggest Supporter

Since establishing in 1998, Pronet has been at the forefront of offering tailored IT solutions, blending cutting-edge technology with a personal touch that only a true Melbournian operation can provide.

We understand Melbourne, and more importantly, we understand its businesses. Our specialisation is in serving SMEs with 11 to 150 active workstations – precisely the segment that often finds itself at the crossroads of needing robust IT solutions without the impersonality of large-scale corporate providers. If your business has a bustling back-office operation, chances are, we’ve crafted an IT solution for a similar setup.

Within the simplicity of our message lies our promise of complexity — the complexity of a service that adjusts, evolves, and grows with you, ensuring you always have a familiar voice on the line ready to assist, guide, and innovate for your business’s unique needs.

Client Stories
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"We've dealt with the same people virtually from day one... that's been really important to us and I haven't found that in other IT support companies."
Ashley Turner
Annex Holdings Pty Ltd
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When it comes to ensuring smooth operations and keeping your business running at its best, reliable IT support services are an absolute must. And that’s where Pronet shines bright.

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30 Miles Street
Mulgrave VIC, 3170
Australia