Infrastructure Management

Tech Foundations Built to Last

We’re passionate about reimagining and refining your infrastructure backbone for optimal performance, resilience, and future growth.

Experience, Expertise, Excellence: The Pillars of Our Infrastructural Prowess

Infrastructure management services are all about ensuring that the core technological foundations of your business run smoothly and efficiently. Such services encompass everything from the management of servers and networks, to storage solutions and cyber security. 

As technologies advance, so do the challenges and complexities associated with managing them. Cyber threats grow more sophisticated, IT systems require constant updates, and any downtime can lead to significant revenue loss. 

Located in the heart of Melbourne’s vibrant landscape, Pronet is dedicated to providing SMEs across Australia with the world-class IT services and solutions they need to thrive. We understand the challenges faced by SMEs, both local and nationwide, so we customise our services to meet the specific requirements of every client, no matter where you’re located.

We’re a partner who understands the nuances of modern-day IT, and delivers rapid solutions to ensure the integrity and optimal performance of your entire infrastructure.

Revolutionise Your IT Environment with Infrastructural Brilliance

Swift Response

We pride ourselves on our promptness. With a guaranteed 10-minute response time, you can be sure you'll get the help you need without unnecessary delays.

Clear Communication

Our experienced technicians know their craft inside out, and will explain it in layman's terms. We believe that clear, jargon-free communication is key to building understanding.

Proactive Strategy

Our regular Technology Business Review (TBR) ensures your infrastructure runs seamlessly and remains relevant for your industry’s specific needs.

Advanced Cyber Security

We’re experts in the ACSC Essential 8 framework, ensuring enhanced protection against cyber threats. Your business's digital safety is our top priority.

Cost-Effective Solutions

For SMEs, every penny counts. That's why our services are not only first-class, but also cost-effective, offering unmatched value.

Forge Ahead with Flawless Infrastructure Frameworks

At the heart of any thriving business is a robust IT infrastructure, ensuring everything runs smoothly, from daily tasks to complex enterprise software implementations. Pronet’s suite of infrastructure services are designed to make sure your SME functions seamlessly.

Our services ensure that both your WAN networks and private networks are optimised for performance and security. Whether it’s ensuring your virtual private networks (VPNs) maintain secure connections or deploying SD-WAN solutions for real-time performance management, our expertise keeps you interconnected and secure.

We understand the intricacies of various operating systems, optimising each to work seamlessly with your enterprise software applications, and ensuring that data storage solutions are efficient, accessible, and secure. Our expert team will keep your most critical software applications and systems management tools running smoothly.

IT Network Services: Connecting Possibilities and Protecting Systems

With Pronet’s IT network services, you can be confident that every aspect is tailored to ensure reliability, security, and efficiency to drive your business goals.

We know network security is not just an option – it’s a necessity. Our managed network services are designed to protect your business from a multitude of threats. We stay updated on the latest compliance standards, ensuring that your business adheres to industry regulations.

Our managed network services will also delve deep into ensuring optimal performance and efficiency of your network solutions. From managing the intricacies of SD-WAN and virtual private networks to ensuring the efficiency of both data storage and software applications, our comprehensive network management caters to all your business needs.

Further, we provide robust backup solutions for your network needs. In the event of any unexpected incident, your business can recover and continue its operations with minimal disruption, guarding against data loss and ensuring business continuity.

Cloud Infrastructures: Blending Traditional Strength with Modern Agility

Navigating the modern workplace requires more than just implementing systems; it demands the meticulous crafting of solutions that adapt and evolve in tandem with technological advancements. 

Pronet offers the flexibility to choose between on-premises and cloud infrastructures, or a combination of the two. Our expertise ensures that whether you’re harnessing the power of cloud-based solutions or relying on your on-site systems, everything runs smoothly. 

We help businesses seamlessly integrate and manage both infrastructures for a unified, efficient, and scalable IT environment.

Anticipate, Detect, Defend: Guarding Your Systems Around the Clock

At Pronet, we know that in the global business setting, it’s imperative your systems remain operational and monitored at all times. Our 24/7 proactive monitoring ensures any potential issue is detected and addressed in real-time, guaranteeing uninterrupted operations and peace of mind.

But it’s not enough to have passive security systems in place; which is why our infrastructure services go beyond the norm with threat detection and response solutions, ensuring immediate response to any anomalies or potential breaches. 

Choosing the right managed IT infrastructure services can be the difference between merely operating and truly excelling in the competitive market. With our unparalleled suite of features and a commitment to excellence, Pronet empowers SMEs in Melbourne and throughout Australia to thrive and succeed.

Pronet: The Infrastructure Management Architects for Our Vibrant SMEs

Since our establishment in 1998, Pronet has been an unwavering pillar of support for SMEs nationwide. Technological infrastructure defines business success, and our expertise has consistently delivered the reliability, security, and innovation that enterprises need. 

Our deep-rooted understanding of the unique challenges faced by our dynamic SMEs, both local and Australia-wide, makes us the perfect partner to ensure your business thrives.

Entrust us with your managed IT infrastructure services, and together, we’ll craft a future where your technological prowess becomes your competitive edge. Because with Pronet, your infrastructure isn’t just managed — it’s masterfully orchestrated.

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When it comes to ensuring smooth operations and keeping your business running at its best, reliable IT support services are an absolute must. And that’s where Pronet shines bright.


30 Miles Street
Mulgrave VIC, 3170