Know You’re Ready When Something Goes Wrong

Human error, cyber-attacks, natural catastrophes — no matter the disruption, BCDR will keep your operations running. When disaster strikes, will your business be prepared?

Think You Don’t Need Business Continuity? Think Again

Imagine if your company falls victim to a cyber-attack, or a natural disaster wreaks havoc on your facilities. What would happen to your day-to-day operations, customer trust, and revenue?

Business continuity and disaster recovery (BCDR) are vital components to prepare for, respond to, and recover from disruptive events – especially for businesses that rely heavily on their IT systems.

Pronet is a leading provider of managed IT and cyber security services in Melbourne, delivering tailored technology solutions to SMEs nationwide. Our core expertise lies in blending IT support and managed services that are reinforced with profound cyber security insights. These solutions prioritise swift recovery mechanisms to ensure businesses experience minimal disruption and financial impact if an unexpected incident strikes.

We work tirelessly to assist SMEs across Australia safeguard against disruptive events, while ensuring they have the capability to bounce back and resume regular operations as quickly as possible in the face of adversity.

Weather Any Storm with Pronet’s BCDR Strategies

Reduce Risk

Our approach involves comprehensive risk assessments, IT support, and tailored BCDR plans, ensuring your business is well-protected against any unforeseen incidents to help you maintain operational integrity and customer trust.

Compliance Adherence

In the event of an incident, we’ll ensure your business meets all relevant industry regulations and privacy laws, such as the Notifiable Data Breach (NDB) scheme, to ensure you avoid any legal repercussions.

ACSC Essential 8

We’ll align your security and recovery controls with the country’s leading risk mitigation strategies. From application control to patching applications, incorporating these essentials into business continuity management ensures a resilient security posture.

Affordable to SMEs

Security shouldn't be a luxury limited to large corporations with deep pockets. We tailor our services so businesses of all sizes can benefit from first-rate security consulting and disaster recovery planning without breaking the bank.

Pronet Cybersafe Plans

Regardless of your security measures, the risk of compromise always exists. Unlike most MSSPs that will charge you extra to eradicate threats and restore systems if you’re compromised, Pronet’s Cybersafe Plans cover up to $100,000 worth of remediation and incident response hours.

Cybersafe Basic

The minimum to keep your business secure. Ideal for businesses with less than $1m turnover.

Cybersafe Standard

Robust security measures without advanced intricacies. Ideal for businesses with $1m to $20m turnover.

Cybersafe Advanced

Advanced protection for complex systems and/or needs. Ideal for businesses with over $20m turnover.

Prepare, Protect, Prosper: Your Roadmap to Business Resilience

A BCDR plan is only as good as its execution. Pronet doesn’t just help you put a plan in place; we make sure it works when you need it the most, bolstered by a holistic IT support approach.

We consult closely with our clients to craft tailored BCDR plans that meet specific operational and compliance needs. By conducting an exhaustive risk assessment and business impact analysis, we can identify mission-critical functions and design strategies that ensure optimal business continuity management.

Our approach includes yearly simulated recovery tests — more frequently if required — to ensure that your business can swiftly resume operations. These simulations help fine-tune the recovery plans and provide invaluable insights into potential vulnerabilities.

Safeguard Your Systems and Fight Against Downtime

If your office or building experiences severe disasters like fire or flood, Pronet has you covered. We can run your IT systems off of our cloud or data centre infrastructure, enabling you to maintain operations while your own systems are being restored or replaced. 

All systems we manage are backed up and equipped with some degree of BCDR capacity. With cyber security risk constantly increasing, this ensures that you have a solid foundation for rapid recovery in case of system failures, human error, or cyber threats. 

Your data is your pivotal business asset, and our expert IT team will ensure it’s protected and easily retrievable when you need it.

Navigate Disruptions: Ensure Operational Continuity with Equipment Loans

Infrastructure is the backbone of any digital operation. To make sure you’re never left stranded, Pronet offers loan equipment for critical areas of your IT infrastructure, such as routers, switches, and portable internet solutions. We even extend the provision of loan workstations and laptops to keep your team productive and engaged during any disruptive events.

And for clients with on-premises systems, we offer standby loan server hardware that can be rapidly deployed in case of an unrecoverable hardware failure. This minimises downtime and helps to maintain the continuity of your business operations.

Furthermore, our expert IT technicians take a proactive stance to ensure all loan equipment is meticulously configured, optimised, and maintained for your specific operational needs. We guarantee smooth continuation of your business functions, mirroring the reliability and efficiency you’d expect from your primary systems.

Up and Running: No-Nonsense Strategies for Quick Recovery

At Pronet, we know every business has unique needs and operations, which is why we offer customised BCDR solutions. These bespoke systems are tailored to meet specific requirements, providing an extra layer of resilience and assurance. 

Passive Standby System

Ideal for businesses with non-critical applications that can tolerate longer periods of downtime, this system remains inactive until a failure occurs, after which it can be activated within a defined time target. 

Active Standby System

Designed for businesses that require swift transition with minimal downtime, this system can take over core IT functions within minutes of an unforeseen event, ensuring your critical operations continue running smoothly.

Cluster Systems

For high-value and 24/7 operations where downtime has to be virtually non-existent, we offer Cluster Systems. These are designed to keep your mission-critical applications and services running even during system maintenance or in the event of hardware or software failures. This is the pinnacle of resilience, ideal for organisations that simply cannot afford to pause, even for system upgrades or maintenance tasks.

Fail to Prepare, Prepare to Fail. Pronet is Your Business' Safety Net

For over two decades, Pronet has stood as a beacon of resilience, providing comprehensive IT support and managed services bolstered with deep cyber security expertise to fortify Australian SMEs.

Partnering with Pronet to fortify your organisation against an array of cyber risks, IT issues, and disruptive events enables you to navigate the complexities of the modern business world. Let us provide you with peace of mind and safeguard your business today, tomorrow, and for many years to come.

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When it comes to ensuring smooth operations and keeping your business running at its best, reliable IT support services are an absolute must. And that’s where Pronet shines bright.


30 Miles Street
Mulgrave VIC, 3170