It's a necessary evil... IT should be driving your business forward, but instead you find yourself worrying about constant problems and missing out on the reliability you really need from your IT systems.
Are these all-too-common problems weighing your business down?
#1 - Trouble reaching your IT support team when you need them the most
#2 - IT problems that just keep coming back again and again and never seem to get fixed 100%
#3 - Spending a fortune in capital on IT equipment and still not getting the results you want
#4 - Being pushed towards new technology "just because its new" - not because it will help your business
#5 - Escalating service fees, parts replacements costs, fees on top of fees - there always seems to be more to pay!
How can you run your business and get on with your day-to-day tasks if constant IT problems are interrupting and slowing you down?
At Pronet, we live & breathe Relentless IT Support. Our absolute highest priority is keeping your business up & running. That means when you need us - we're right there with you. (Learn more about our Relentless Support philosophy here)
All our plans pack a huge range of benefits designed to deliver endlessly reliable IT services
Enjoy 99.9% less
We keep a careful eye on your systems, picking up threats before they happen so you DON'T get interrupted.
Work with the same people every time
We're a team of close knit experts who get to know your business, your people and your systems inside out.
We get to the bottom
of every problem
We know band-aid solutions never work, that's why we're dedicated to finding & eliminating problems at the core.
Unlimited IT Support
for one fixed fee
Get complete access to all your IT needs including remote support, onsite support, proactive fixes and so much more!
Fast Emergency Response Guaranteed
We know when you need IT Support, you need it fast - so we guarantee 30 minutes or less response times.
Strategic IT Planning and Development
We make sure your technology stays relevant to your business helping to implement YOUR ideas and vision!
Below are some of the most popular IT support services we offer.
We look after every aspect of your IT systems, including servers, workstations & network devices.
We offer a specialised emergency equipment loan service so you never need to wait for replacement equipment.
Cloud backup protects your data, eliminates risk caused by traditional backup and can be restored in an instant.
IT is crucial to our business, to work with the right people is paramount, Pronet have been fantastic, having the systems in place really makes it worry free."
KIM DIAPHRAGM VALVES
We don't have to worry about our IT systems. We come to work in the morning, we work hard during the week & we know those systems are going to work."
RUSHER ROGERS RECRUITMENT
We have the confidence their advice is for our own benefits, they fix the problem even if the problem is above their weight or above what's in the contract."
OCCUPATIONAL THERAPY AUSTRALIA
The service we get is excellent, the results are excellent, so we've got no reason to look anywhere else. Quick turnaround & service on all aspects."
IN 2 SPACE INTERIOR DESIGN
We've dealt with the same people virtually from day one... that's been really important to us and I haven't found that in other IT support companies."
ANNEX HOLDINGS PTY LTD
We’ve just come on-board with Pronet, they’ve been great with analysing what we need, what needed to be improved, what’s critical… been fantastic to deal with, highly recommend."
VICTORIA LUB PTY LTD
For over 20 years, Pronet has dedicated itself to providing top quality IT support services to small and medium businesses across Australia. We have invested substantially in our own IT systems to be able to provide enterprise standards of service for all your day-to-day support needs and so much more.