WHAT OUR PEOPLE MEAN TO US –
“Central to our Relentless Support philosophy is our care & dedication to our people. We invest continually in the skill development of our team members and maintain a fantastic company culture – the secret to our outstanding levels of service.”
What makes our technicians relentless in everything they do?
Driven from the get-go | We only hire people whose own values closely align with our ten core values, who are passionate about technology and relentless by nature. Above all else though it’s important to ensure our team are honest & ethical people.
Encouraged to excel | Every single newly hired employee goes through intensive training – ensuring they achieve Microsoft certified status within the first 6 months. After this, each team member goes through rigorous ongoing training – with a whole library of skill development resources available to them.
Shared creativity | We encourage collaborative problem solving with regular morning meetings to discuss any unsolved challenges as a group – enabling problems to be solved more quickly & easily escalated to the right level of engineer if necessary.
Positive vibes | Like any job done well, providing excellent quality support can be stressful & demanding – that’s why maintaining a fun & inspiring work culture is critical. Our tech team play hard & work harder – enabling them to be relentless no matter what technical situation arises.
Ticking all the right boxes:
Fully Certified Microsoft Engineers & System Administrators
Minimum 5 years industry experience
Highly experienced across wide range of industries
Based entirely right here in Australia
Empowered to resolve the majority of support requests immediately
Because of our stringent recruitment process, ongoing skill development & inspiring work culture – we have one of the highest staff retention levels in the industry. With the majority of our staff staying with us 6+ years and counting!
More about our Relentless Support