SPEAK TO US TODAY 03 9069 2188 03 9069 2188

Immediate onsite support for all your computer problems


IDEAL FOR HOME USERS & SMALL BUSINESS WITH 10 STAFF OR LESS

With Pronet "Support On Demand" you get...

  • All technical problems fixed fast (Full list below)
  • Onsite support across Melbourne (We come to you!)
  • Fully Certified Technician with 8+ Years experience
  • Problems fixed right - first time, every time
  • Support for all Windows systems & software
  • Includes Desktop PCs, Notebooks, Mobile Devices
  • Same day service call outs available

Enquire today & we'll call you back immediately!

CALL 03 9069 2188 TO BOOK A SERVICE CALL


OR


Check If We Can Help!

Let us know what you need & we'll get back to you, let you know if we can help or not and even give you an estimate before you book.



We respect your privacy. We will never sell, rent or share your email address.

Recommended by 100% of our loyal customers

Long Contracting

"I just wanted to say thanks for Raymond's work yesterday. It was a frenetic day with our renovations here and all works, including Raymond's had to be done in sequence. Nothing is a bother and he makes things happen with no fuss to us. Wanted to pass on a well done message for his work yesterday."

- Rhonda Findlay

2016-09-08T12:08:10+00:00

- Rhonda Findlay

"I just wanted to say thanks for Raymond's work yesterday. It was a frenetic day with our renovations here and all works, including Raymond's had to be done in sequence. Nothing is a bother and he makes things happen with no fuss to us. Wanted to pass on a well done message for his work yesterday."
2016 06 09 16 05 25 e1465452369403

IN2 Space Interior Design

"With Pronet its just peace of mind - Peace of mind that we know we can call and get response any time to fix issues. They are willing to, able to & do look at all aspects to try to resolve the problem. 100% satisfaction from their service & I'm confident that they will do the same for other businesses."

- Etorre Riboni
Director

2016-09-08T11:38:35+00:00

- Etorre Riboni
Director

2016 06 09 16 05 25 e1465452369403 150x150
"With Pronet its just peace of mind - Peace of mind that we know we can call and get response any time to fix issues. They are willing to, able to & do look at all aspects to try to resolve the problem. 100% satisfaction from their service & I'm confident that they will do the same for other businesses."
2016 06 09 15 56 42

Rusher Rogers

"The Pronet team are very professional, always very responsive, get back to us straight away. Whenever we have something we want to do with regard to IT, I always pick the phone up & speak to them first."

- Steve Rogers
Director

2016-09-08T11:57:17+00:00

- Steve Rogers
Director

2016 06 09 15 56 42 150x150
"The Pronet team are very professional, always very responsive, get back to us straight away. Whenever we have something we want to do with regard to IT, I always pick the phone up & speak to them first."

We'll find a solution, no matter the problem

Here's some of the most common IT problems we can help you with during your on-demand service call-out.

Computers & laptops


  • Screen freezing
  • System crashes or won't boot
  • Blue screen upon bootup
  • Software installation/troubleshooting
  • Slow computer
  • General troubleshooting

Servers


  • Trouble connecting to server
  • Server crashes or won't start up
  • Server running slow
  • Firmware/OS upgrades
  • Hard drive failure
  • Setup network

Mobile Devices


  • Slow or freezing device
  • WiFi/3G/4G Connectivity Issues
  • Application crashing
  • Application installation/suggestions
  • New device setup
  • Setup emails for mobile access

Internet Connectivity


  • Setup new wireless connection
  • Connectivity issues
  • Connection dropping out
  • Slow connection
  • Assistance using web applications
  • Assistance accessing webmail

IT Security


  • Virus/malware removal
  • Antivirus software installation
  • Spyware/adware removal
  • Ransomware removal
  • Denial-of-service attack resolution
  • Network security protection

Email


  • Cannot receive any emails
  • Cannot send any emails
  • Spam removal
  • Spam filtering
  • Recover missing/deleted emails
  • Phishing email removal & advice

Data backup & restore


  • Recover missing/deleted files
  • Backup whole computer
  • Setup online backup solution (Ie. Dropbox)
  • Check backups are restorable
  • General backup troubleshooting

Printers & scanners


  • Cannot print from computer
  • Cannot scan to computer
  • Printer setup at home
  • Printer setup on network
  • Printer error troubleshooting
  • Printing from mobile or tablet

We come to you right across Melbourne

We service all of metro Melbourne so help is never far away!

Outside metro Melbourne?

We also offer on-demand IT support for regional/rural businesses. Call 03 9069 2188 or fill out the form above and we can discuss your options further!

Need IT support right now? Call 03 9069 2188 or check if we can help:

For over 20 years, Pronet has dedicated itself to providing top quality IT support services to small and medium businesses across Australia. We have invested substantially in our own IT systems to be able to provide enterprise standards of service for all your day-to-day support needs and so much more.


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