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Driven by RELENTLESS SUPPORT

We don't rest until your IT problems are resolved

99.9% less unexpected issues!
Nip constant problems in the bud!
Cut or eliminate IT upgrade costs!

Are constant computer problems impacting your business?

Learn about our 30-DAY ACTION PLAN, Pronet's proven process to get your IT under control.

IT costing you time, money and patience? We're here to help.


It's a necessary evil... IT should be driving your business forward, but instead you find yourself worrying about constant problems and missing out on the reliability you really need from your IT systems.

Are these all-too-common problems weighing your business down?

​#1 - Trouble reaching your IT support team when you need them the most

#2 - IT problems that just keep coming back again and again and never seem to get fixed 100%

#3 - ​Spending a fortune in capital on IT equipment and still not getting the results you want

#4 - Being pushed towards new technology "just because its new" - not because it will help your business

#5 - Escalating service fees, parts replacements costs, fees on top of fees - there always seems to be more to pay!​

How can you run your business and get on with your day-to-day tasks if constant IT problems are interrupting and slowing you down?

At Pronet, we live & breathe Relentless IT Support. Our absolute highest priority is keeping your business up & running. That means when you need us - we're right there with you. (Learn more about our Relentless Support philosophy here)

We're relentless in getting things right from the start

All our plans pack a huge range of benefits designed to deliver endlessly reliable IT services

Enjoy 99.9% less 
unexpected issues

We keep a careful eye on your systems, picking up threats before they happen so you DON'T get interrupted.

Work with the same people every time

We're a team of close knit experts who get to know your business, your people and your systems inside out.

We get to the bottom
of every problem

We know band-aid solutions never work, that's why we're dedicated to finding & eliminating problems at the core.

Unlimited IT Support
for one fixed fee

Get complete access to all your IT needs including remote support, onsite support, proactive fixes and so much more!

Fast Emergency Response Guaranteed

We know when you need IT Support, you need it fast - so we guarantee 30 minutes or less response times.

Strategic IT Planning and Development

We make sure your technology stays relevant to your business helping to implement YOUR ideas and vision!

Featured Services

Below are some of the most popular IT support services we offer.

MANAGED IT SERVICES

We look after every aspect of your IT systems, including servers, workstations & network devices.

HELPDESK SUPPORT

We provide expert IT support when you need it, both day-to-day & on-the-fly.

CLOUD SERVICES

We specialise in moving small & medium size businesses to the cloud at the right pace & the right time.

EQUIPMENT LOAN SERVICE

We offer a specialised emergency equipment loan service so you never need to wait for replacement equipment.

CLOUD FILE STORAGE

Cloud backup protects your data, eliminates risk caused by traditional backup and can be restored in an instant.

BUSINESS CONTINUITY

When your #1 priority is to keep your business running, Pronet's Business Continuity & Disaster recovery has you covered.

Customer Stories

Saxton Speakers Bureau

  • The Challenge
  • Our Solution
  • The Results
  • Watch Video Testimonial

Russell & the team at Saxton Speakers Bureau had been dealing with various ongoing computer frustrations for over 2 years. Their previous IT firm would send people in and out, over & over again – but never fix the problems at hand.

Saxton felt secondary to the firms larger clients – they started out with great service years ago but recently their response times were getting worse & technical ability was slipping as more new faces came in to try & fix problems, who simply didn't know their systems well enough.

Ready to take the first step?

Request a call back today ask about our 30-DAY ACTION PLAN to get IT under control, and see how we can help your business.

These happy customers speak for themselves!

Download our FREE eBook:

"8 Common Mistakes When Switching IT Provider"

(and how you can avoid making the same mistakes)

  • Must-have info before engaging your next provider
  • 8 common traps to watch out for & how you can avoid them
  • Practical questions you can ask to get the right fit for your business

More great feedback from our happy customers...

IT is crucial to our business, to work with the right people is paramount, Pronet have been fantastic, having the systems in place really makes it worry free."

ILAN ALMAGOR,
KIM DIAPHRAGM VALVES

We don't have to worry about our IT systems. We come to work in the morning, we work hard during the week & we know those systems are going to work."

STEVE ROGERS,
RUSHER ROGERS RECRUITMENT

We have the confidence their advice is for our own benefits, they fix the problem even if the problem is above their weight or above what's in the contract."

AZZAM AL-ASHI,
OCCUPATIONAL THERAPY AUSTRALIA

The service  we get is excellent, the results are excellent, so we've got no reason to look anywhere else. Quick turnaround & service on all aspects."

ETTORE RIBONI,
IN 2 SPACE INTERIOR DESIGN

We've dealt with the same people virtually from day one... that's been really important to us and I haven't found that in other IT support companies."

ASHLEY TURNER,
ANNEX HOLDINGS PTY LTD

We’ve just come on-board with Pronet, they’ve been great with analysing what we need, what needed to be improved, what’s critical… been fantastic to deal with, highly recommend."

PATRICK CHAPERON,
VICTORIA LUB PTY LTD

For over 20 years, Pronet has dedicated itself to providing top quality IT support services to small and medium businesses across Australia. We have invested substantially in our own IT systems to be able to provide enterprise standards of service for all your day-to-day support needs and so much more.


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